ERR_CONNECTION_RESET Chrome on Windows 10 (Updated Solution)

“This web page is not available ERR_CONNECTION_RESET. The connection was restarted. » – If this is what you see in Google Chrome when you try to access a web page from your Windows 10 computer or an Android device, it means that the site you are trying to access cannot establish a connection to the destination site.

To make sure that it is not the site that is causing the problem, check if you also get the same error when accessing other websites. If you get the same ERR_CONNECTION_RESET error from all the websites you are trying to access, then the problem is with you. Fix the problem by following our solutions listed below.

If only that particular website shows the error, it could mean that the site is down or that something has blocked you from accessing the site, such as your ISP, your computer’s firewall, or an Antivirus program.

You can verify this by accessing the web page from a different computer or by asking a friend to see if he or she can access the site. If no other computer can access the site, it means that the site itself is down. If that’s the case, there is nothing you can do about it. Otherwise, try the solutions listed below.

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Check if you have a proxy running

By default, Google Chrome would not use a proxy when browsing the internet, unless you have a proxy configured in the internet options and you don’t know about it. To check and disable your proxy settings in Windows 10, please do the following.

  1. Go to the start menu. Open the app Setting (gear icon).
  2. Please select Network and Internet .
  3. From the left panel, select Proxy .
  4. Make sure the settings Auto detect is activated, while Use configuration script and Use proxy server are disabled.

If you trust the proxy for your internet to work, make sure your proxy is working properly. Otherwise, contact your proxy provider.

Check the Windows time and date settings

Check if the time and date in Windows 10 are set correctly. A small difference between minutes is fine, but a difference between days or months would make the web page not recognize its existence.

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Sometimes when we make changes to the hardware, especially the motherboard, which would affect the memory that keeps the time and date running, the time and date will be reset to factory settings.

Reset Winsock – Reset Windows IP settings.

Go to the Start menu and search for CMD. Right-click on the command prompt and select Run as administrator. At the command prompt, enter each of the following commands one by one accordingly.

netsh winsock reset
netsh int ip reset
ipconfig / release
ipconfig / renovar
ipconfig / flushdns

After running all the commands, restart your computer. Open Chrome and visit the website again and see if the problem persists.

Clear your Chrome browser’s cache and cookies

Before clearing your cache or cookies in Chrome, try visiting the same web page from another browser such as Edge or Firefox. If it can be accessed using such browsers, your Chrome’s cache may be the cause of the ERR_CONNECTION_RESET error.

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To clear Chrome’s cookies and cache, open Chrome. Click on the triple dot settings icon in the upper right corner in Chrome. Please select More tools , later Clear browsing data . Check the checkbox to Cookies and other site data , e cached images and files . Then click Delete data . Restart Chrome and see if it fixes the problem.

Temporarily turn off your firewall or antivirus software

It could be the firewall or antivirus program preventing you from accessing the web page. Try temporarily disabling your AV program or firewall and see if the problem is resolved.

If you are able to access the web page after turning off your AV or firewall, please add the site to the exclusion (at your own risk) if you want it to allow you to visit the site.

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