Fix Elara App is preventing shutdown/restart

Laptops are the best friends of new age people. From work to free time, your laptops remain your companions. Sometimes, like the best human friends, these » companions »They also get sick. The situation becomes difficult then. There are several problems that make a laptop sick. Here, I will explain the problem caused by the Elara app . If you are a laptop, notebook, or any other laptop user, you may have encountered an issue where the “Elara application” prevents shutting down, restarting, or logging out. In this article, I will briefly explain what the Elara app is and how to solve it avoiding the shutdown problem.

What is the Elara app?

Windows has different built-in applications for various tasks and services. Elara is one of them. It is not an application that users download from an external source. Basically Elara is an application to control the touch panel of your laptop or notebook .

The real name of the application is Apntex.exe . Elara is simply a title given to Apntex.exe. You can find Elara in the following folder: “C: Program Files (NameOfYourLaptop) TPad. For example, if you are using a Dell laptop, you will find Elara at “C: DellTPad Program Files”.

In simple terms, the Elara application is a built-in application that comes by default with all laptops that have an Alpine pointing device, and Elara helps in the operation of the pointing device. While gathering information about the Elara application, I came across various blogs and websites claiming that Elara is a virus or malware.

Nevertheless, Elara is NOT a threat but an important application.

What is preventing Elara app shutdown issue?

The Elara app a sometimes it can cause a problem. Elara prevention issue to turn off , restart or log out of the system. This is a mistake that I will teach you to fix. The main reason behind experiencing this problem is that your touchpad driver is unresponsive or slower. In conclusion, Windows may have trouble closing this application. Other notable causes of this problem include outdated or corrupted drivers, viruses or malware, incorrectly configured system settings, or simply the simple interference of a piece of software or a person.

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Now that you have learned the required information about the Elara application and its shutdown prevention issue, we will move on to the available methods to troubleshoot the Elara application shutdown issue.

How to fix the “Elara App Preventing Shutdown” problem

In general, this problem can go away after a one or two hassle. In that case, you don’t need to worry too much. However, sometimes this problem may never automatically go away. In that case too, you don’t need to worry as you have come to the right place. I will provide you all the best and simplest methods to solve the problem. Just follow the step-by-step guide present with each method. Then you will fix the problem of “Elara application that prevents shutdown” . We proceed

1. Update Windows

Updates are provided to improve system performance and security, and to correct errors. Follow these steps to update your windows and fix Elara application preventing shutdown error:

Step 1: Go to start menu and then to Setting .

Step 2: now find and click Update and security

Step 3: Click the button “Search for updates” .

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Step 4: if updates are available, install them .

In case your system has already been updated to its latest version, proceed to the next method.

2. Update drivers

Outdated or corrupted drivers are the most common cause of the “Elara preventing application from closing” problem. Follow these steps to update the drivers and correct the error:

Step 1: First, go to Control Panel .

Step 2: Now find and click on the option Hardware and sound .

Step 3: Then click on the option “Device administrator” present in the category “Devices and printers” .

Step 4: In the resulting window, find and expand the option “Mice and other pointing devices” .

Step 5: Now locate and right click on the option Alps Pointing-Device and then click Update driver .

Windows will check for an update (if available) for the drivers. If this does not solve your problem, move on to the next method.

3. Use the Registry Editor

You can also resolve this problem by using the Windows Registry Editor. Follow these steps to do so:

Step 1: in first press the Windows key + R key to activate the dialog Run . Writes regedit and press Enter .

Step 2: Now navigate to the following route in the left panel from the window of the Editor of the Record :

HKEY_CURRENT_USER Dashboard Dashboard

Step 3: at right panel of the window, right click and choose New> DWORD value (32 bits) . Name your new key AutoEndTasks and set the value to 1 . Then do click on To accept .

Step 4: closing the Editor of the Windows registry and restart your system.

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This could have helped you get rid of the error. If the problem persists, go to the next method.

4. Use System Restore

If you ever created a “System Restore Point” for your laptop or notebook, you can use the System Restore option to solve the Elara application that avoids the shutdown problem. Follow these steps to do so:

Step 1: go to the bar search from the menu Beginning . Scribe Restore system and click on the first result. Restore system may ask you to enter the administrator password, enter it .

Step 2: in the System Restore window, follow the instructions that appear on your screen.

Step 3: restore your system to the latest restore point before this error starts to bother you. Later, reboot your laptop.

In this way, you can easily solve your problem simply by restoring your system to an earlier point in time.


Elara is a built-in application that comes by default to control the operation of all laptops. Sometimes there may be certain issues caused by Elara due to various technical issues. So these were the 4 best working methods to fix the error “Elara application that prevents shutdown” .

Other things I suggest you do if you are facing Elara application preventing shutdown problem is to do a “Complete analisis” from your system using reliable antivirus software and uninstall and reinstall the touch panel drivers. You can also go through the official thread of Microsoft support .

For any questions, doubts or suggestions, comment in the section Comments . I hope I have helped you find what you were looking for. Have a nice day, friends!

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