Chromecast not working overview
Chromecast is a good tool for users to cast videos on TV. Unfortunately, nowadays people constantly complain that no destination found streaming or Chromecast not connecting to WIFI, or sometimes Chromecast black screen on TV.
While it offers users a lot of visual enjoyment, Chromecast does come up with several startup issues. In some cases, Chromecast doesn’t even show up on TV.
Naturally, regarding the different Chromecast not working errors, there are different effective ways to deal with them. But it’s probably best to follow up to fix common Chromecast issues.
Why is Chromecast not working or connecting?
Normally, Chromecast, being the HDMI dongle, stops working or Chromecast video stutters mainly due to two parts.
The first one is due to Chromecast setup problem, for example, Chromecast gen1 or Ultra is not connected properly or Google Home App is not connecting to WIFI.
The other lies with the network error on your devices such as mobile phones, iPads, and laptops. Maybe your network router disconnects unconsciously or your WIFI channel is not compatible with that of Chromecast.
Based on these top culprits, let’s start troubleshooting Chromecast not showing up on TV.
How to fix Chromecast not working?
try to correct chromecast setup error and the network connection problem on device can be useful for most TV black screens when cast or Chromecast has no signal issues.
Solution 1 – Set up Chromecast correctly
After you get a Chromecast, to use it to stream videos or music or browse data from Google Chrome, you need to set it up well, or Chromecast may not cast or show no icon on Chromecast even if you plugged it into HDMI TV.
So now you can also make sure that your Chromecast has been well prepared to work.
1. Check if you have successfully connected Chromecast to the TV. Here, if your Chromecast uses the USB port, please manage to connect it to the Chromecast power supply to give it enough power supply.
2. Make sure the Google Home app is up to date and connected to WIFI. Make sure the HDMI TV works well.
Then in his Google Home app try pressing the device icon in the right corner and then configure it step by step until it allows you set up Chromecast .
In this whole process, you need to check the code to make sure it matches the one on the TV. If necessary, sign in to your Google account in the Chrome Cast app for best performance.
If all of these are OK, but your video couldn’t be streamed, you’d better try turning off the TV and unplugging the Chromecast and then plugging them back in to see if this time the Chromecast can show up on the TV and cast.
After setting up Chromecast, but Chromecast still won’t connect to WIFI, please continue to fix this Chrome casting problem.
Solution 2: Restart Chromecast
Understandably, on some occasions when the Chromecast dongle videos are removed, users are prone to restarting it for the Chromecast to stream. And it works for some chromecast devices to reboot.
Now try restarting Chromecast from the Google Home app, which was already downloaded at the time you first set up Chromecast.
1. Open the Google Chrome app.
2. In this Chrome Cast app, click the device icon in the upper right corner.
3. In the device configuration press the three dots icon to navigate to your settings.
4. Then select Restart in the dropdown menu.
Then Chromecast will restart.
Here, if you find that there is no point in resetting it, you also need to manage to factory reset the Google Chromecast.
Solution 3: Reset Chromecast to factory settings
In addition to resetting Chromecast, you can also reset Google Chromecast to connect to WIFI and then mirror mobile phone, iPad and iPhone content to TV.
Unlike a reset, resetting Chromecast will wipe data from the device, so you should take this step with caution. But for users stuck on Chromecast not connecting or casting, it can be a good way as resetting Chromecast will remove all Chromecast settings to factory including corrupted settings.
Although the reset and reset function differs, the steps to factory reset Chromecast are similar to resetting Chromecast, you can refer to the second solution until you find the right one. Setting above Restart .
Then you can do a factory reset for Chromecast.
Here for the more detailed procedure to restore Chromecast settings to default is the tutorial with images: how to reset chromecast quickly .
Possibly Chromecast can cast YouTube videos to TV after factory reset.
Solution 4 – Use the HDMI extender
As everyone knows, every Chromecast comes with an HDMI extender designed to improve the connection. According to most users, this method is helpful when you encounter TV black screen or Chromecast streaming lag.
This HDMI extender can to a certain extent expand the space for your Chromecast to connect to WIFI behind the TV, which increases the network connection as well.
So, take advantage of Chromecast HDMI Extender to connect Chromecast to TV. Here, if possible, you’d better try to connect to another port on the TV.
On the other hand, for users who have used the HDMI extender, try unplugging it from the Chromecast, and then plug the Chromecast directly into the TV to see if you can get Chrome Cast to appear on the TV.
Solution 5: Change the wireless settings of the router
There are mainly two options that you should try to change regarding the wireless settings of the router, which have proven to be useful for some customers.
Commonly, the network can operate at 5GHZ or 2.4GHZ. But Google Chromecast can only run at 2.4GHz, which covers a distant space with lower network speed. From this perspective, incompatible network frequencies can cause Chromecast to not cast or display a black screen.
On the other hand, Chromecast not working error can also be caused by WIFI channel overload as many people connect to the same WIFI channel. In such a case, you should switch to WIFI channel 1, or 6 or 11.
This time, be prepared to check the range and frequency of the Chromecast device.
1. Navigate to the router admin page . You can usually find it on the back of the router or on the official site.
2. You will then be prompted to enter the necessary user information about the network router, including the router name and password.
3. In the Wireless Settings you can see whether or not Chromecast works at 2.4 GHz and you can also change Wi-Fi channel here in the overflow menu.
Only when Chrome cast running at 2.4GHz can you connect to WIFI and stream YouTube and Netflix videos on TV. Therefore, you will notice that Chromecast does not connect or the signal has not disappeared.
Solution 6 – Restart your network router or modem
Lastly, if you’ve tried to turn on the Google Home app and reconnect the Chromecast to the TV, but to no avail, it’s a good idea to physically reset your router.
Just flip your network router until you find the reset button or sometimes pinhole reset and then long press the reset button for about 25-30 seconds .
It is usually located on the bottom or side of the router or modem.
After seeing the flashing light, release the button; at this time, the router or modem will be reset to default settings. You can go to the router site to configure the wireless network again.
By restarting the router, possibly try to connect to Chromecast again.
In short, when you encounter Chromecast or Chromecast not casting to TV, it is advisable that you refer to this article for solutions.