Several users have reported cases to obtain idp . generic infection and virus warning while using AVG or Avast antivirus. This surely indicates a malware attack because AVG or Avast software appears with the message:
“One of your programs is behaving strangely, which could be a sign of Malware. Path: C: Windows System cmd.exe; Infection: PID. Generic «.
Sometimes some of the users come across this infection when using Avast Antivirus software. Usually idp . generic infection means that the infection has been identified by some type of Identity Protection detection segment.
In general, it represents a generic file that has been recognized. This represents a false positive along with the reason why it might have happened due to some outdated versions. Often times, such errors or infections can be easily repaired when some preventive methods are used.
How to fix IDP.Generic Virus?
Some possible methods to fix idp are mentioned in this article . generic error.
Method 1: AVG / Avast software update
The idp.generic false positive is well known in applications such as AVG software and Avast Antivirus. The easiest way to fix this error is to update your AVG or Avast antivirus software to the latest version. You can test this by following the steps mentioned below:
- Open the AVG software. Go to the menu bar and then go to the Settings tab.
- From there, you need to click on the Update option. Then try updating both the virus definition and the program. Wait a minute
- Restart your PC to see if the error has been resolved or not.
Method 2: Change AVG / Antivirus software
If you keep getting the same error, you should stop using the AVG software or the antivirus software that caused the error.
Method 3: scan HashCheck files
In many cases, it has been observed that idp.generic can also indicate a false positive for the user. Some users had VirusTotal software to analyze the problem by scanning all related HashCheck files, but none of the AVG software and not even the Avast antivirus software stopped the error.
So for this you need to follow the mentioned steps:
- Try updating the Avast software in case you are using an older version of the software.
- Re-install HashCheck
- If it doesn’t work, you may consider temporarily disabling the Avast software.
- Restart your PC and check if the problem has been solved or not.
Method 4: use VirusTotal
Another method is to install and use the VirusTotal software. This is a software service that helps to scan questionable URLs and folders / files. The VirusTotal software service also helps faster exposure to viruses, Trojans, worms, and all complex types of malware and infections identified by antivirus engines.
As you install the VirusTotal software service on your PC, here are some steps to take for better performance and error detection:
- Go to the Browse button. Copy and paste the following command line into the File name field:
C: Windows System32 rundll32.exe
- Then select the Open option
- And click the Send File icon located at the bottom of the VirusTotal page
Reminder: if you get a message stating that the files have already been sent, just click the Reanalyze option.
- Now, wait for the scanning process to complete.
Many users do not realize that whenever they use their PC (whether it is to surf the Internet or check their emails) something always happens in the background. There are a lot of hidden apps that can never be seen.
For additional protection, the user can install Malwarebytes Anti Malware software, which is an on-demand scanner to fully check the system for any presence of malware. User can update it weekly and perform quick scan. Feel free to leave a comment below.