When you connect your laptop’s power adapter to a wall outlet when the battery is present, the battery icon should show charging on the Windows 10 taskbar. If you instead see an error message in your laptop that says Connected does not charge When you mouse over the battery icon on Windows 10 taskbar, it means a problem with the battery controller, physical battery, power adapter, or power cord problem.
Depending on the severity of the problem on your laptop, Windows may even display a 0% available Connected without carry. This message implies that the battery was not charging, even when you are sure that your battery is connected correctly or that you have a non-removable battery. The plugged in with no load It is especially common on Dell, HP and Lenovo laptops, sometimes it also happens on Asus, Acer, MSI laptops and even Surface or Surface pro laptops.
Windows 10 Laptop Battery “Plugged in Won’t Charge” issue can also occur on Windows 7 and Windows 8 computers. Here’s what you can do to fix the problem.
Solution: Connected laptop battery won’t charge in Windows 10
Uninstall the battery driver in Windows 10
Before we get into the rabbit hole to start troubleshooting the hardware, we must first make sure that the problem is not caused by a damaged or missing battery controller in Windows 10 for your laptop. In fact, the battery monitor is the most common reason for users plugging in and not loading error on their laptops.
Therefore, to make sure that it is not the battery controller that is corrupted and causing the problem, we have to uninstall the battery controller in Windows 10. After uninstalling the driver, Windows will be able to install the correct driver automatically. To do this, follow the steps below.
- In Windows 10 from your laptop, go to the start menu.
- I searched Device Manager and open it.
- Select and expand Batteries .
- Right click on Compatible control method battery with Microsoft ACPI .
- Choose Uninstall .
After the uninstallation is complete, restart your computer. The next time your laptop boots into Windows 10, Windows will automatically search for and install the latest battery driver for your laptop. After the reboot, plug the power cord back in and it should show charging now.
If the driver doesn’t install even after multiple reboots, which is very rare and shouldn’t happen, run Windows Update and Windows should detect the missing battery driver and install it. On the next reboot, check if the charged battery message won’t charge in Windows 10.
Check your battery, power adapter, and power outlets
A faulty laptop battery, faulty power adapter, or electrical outlet can cause the battery not to charge in Windows 10. Most of the time it is the battery that causes the problem, especially if the battery has already been charged. widely used for a long time. .
To identify faulty hardware, troubleshoot your laptop battery using the following methods.
- The first thing to try is plug your power cord into an outlet from different current to make sure it is not the outlet that is causing the problem. A faulty outlet or incorrect voltage output outlet can cause your adapter not to charge the battery.
- If all different outlets result in the same battery is connected and the error, the next thing to try is remove the battery from your laptop . (Skip this step if you have a Dell, HP, Lenovo, Asus, Acer, or MSI laptop non-removable battery.) This is to check if your power adapter is working properly. If your laptop starts up fine without the battery inserted, it means your power adapter is working as it should.
- When the power outlet provides correct power output and your power adapter is working fine, all that’s left is your battery. Unless you have the same battery model to test, there is a good chance that the battery is failing . All batteries have a shelf life and none will work forever. They will eventually fail after a certain amount of repetitive loading. You may want to replace it.
The problem of the laptop “plugged in does not charge” returns after a few days
If the laptop battery problem plugged in does not charge immediately after a reboot, a few days or a few weeks later, it may indicate that something is interfering with the battery controller problem, such as a malware or virus infection.
In any case, at any time, you should always have at least one antivirus software active on your PC to protect it from all possible threats. Run a full system scan to check for malware or viruses on your PC. Remove the threats and see if the problem can be fixed.
If you don’t want to install any antivirus program, you should at least allow Windows Defender to protect your PC. In most laptops like Dell, HP, Lenovo, Asus, Acer or MSI, you must have antivirus software installed. This pre-installed antivirus software usually comes as an offer that gives you a 30-day free trial. After this period of time, the antivirus will no longer be active unless you pay for it. If that’s the case, we recommend uninstalling your antivirus software immediately. This is to allow Windows Defender se activate when it detects that there is no other antivirus software on your computer.
In addition, a registry corrupted, missing, or misconfigured it can also cause the connected battery not to charge in Windows 10. Use a free registry cleaner like CCleaner to check and repair registry problems.