Razer Synapse not working on Windows 10/8/7

Computer enthusiasts know very well Razer and its products. The Razer mouse and the Razer keyboard are the two most popular Razer products. The best aspects of Razer products are their versatility and reliability. If you are a frequent user of Razer products, you must have used the Razer Synapse. It is Razer’s cloud-based unified configuration software for managing all other Razer devices. However, sometimes Razer Synapse can create some problems and stop working. The scenario gets really frustrating then. Therefore, in this article, I will demonstrate How to fix Razer Synapse not working on Windows 8 / 8.1 / 10 in some very simple ways.

After this article, you will be able to correct the following errors:

  1. Razer synapse not working
  2. Razer Synapse won’t open
  3. Razer synapse not responding
  4. Razer Synapse Network not available

And much more.

Introduction: Razer Synapse

Razer Synapse is the unified configuration software based on the cloud of Razer Inc. which allows you to relink controls or assign macros to any of your Razer devices. Also, it saves all your settings automatically in the cloud.

Basically, it helps you manage all the other Razer devices that you use, such as Razer mouse, Razer keyboard, etc. It helps you avoid boring device setups when you arrive at LAN parties or tournaments, as you can retrieve them from the cloud, and own them right away.

Another advantage of the Razer Synapse is that it keeps your devices in optimal conditions by automatically updating and downloading firmware and driver updates as they become available.

What’s notable is that Razer Synapse is not a must-have software for your Razer hardware to work, but using Razer Synapse is recommended if you want to unlock the full potential of your Razer peripheral.

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Razer Synapse not working Error

As I explained earlier, Razer Synapse it is a very beneficial thing for Razer hardware users. However, sometimes Razer Synapse starts to create conflicts. As Razer Synapse manages all other Razer devices, the situation becomes really annoying when it stops working properly. This just ruins the overall user experience. There are certain reasons why the Razer Synapse is not working properly, but the main one is controllers obsolete or corrupt . Other reasons include corrupted system files, viruses or malware, or just a bad internet connection. In case of a bad internet connection, the not working Razor Synapse can be easily solved by switching to a good internet connection. However, if the problem is due to some other reason, then you need to fix the Razer Synapse not working issue manually. If this is the case, let’s move on to the working methods to fix the Razer Synapse not working problem.

3 methods to fix Razer Synapse not working

There are 3 methods available for troubleshoot Razer Synapse not working . You don’t need any special tools or information to use them. Just follow the step-by-step guide that is present under each method.

You can test any of the methods selectively, or you can test them one by one. Let’s move on to the methods to fix the Razer Synapse not working problem.

1. Reinstall device drivers

Drivers are the main cause of the Razor Synapse not working issue. In this method, I will show you how to remove and re-add the devices to reinstall your devices. This will eventually solve the problem. Follow these steps to resolve the Razer Synapse not working issue:

Step 1: in first, press and hold the Windows logo + R key to activate the dialog Run . Writes devmgmt.msc and press Enter . Device Manager it will open.

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Step 2: Now find and click Human interface devices , keyboards , mice and others sections of pointing devices to expand them.

Step 3: Thereafter, right click in each Razer device and later make click on Uninstall device. Remember to also select remove drivers when uninstalling.

Step 4: then , go to the bar search from the menu Beginning and write programs and then click Applications and Features from the resulting list.

Step 5: Locates Razer Synapse there and make click on Uninstall .

Step 6: Now remove all your Razer devices from the computer. Keep them disconnected for 5 minutes . Then connect them back to the computer.

Step 7: Windows will automatically install all device drivers necessary. In addition, Razer Synapse will also appear. Let it be download and later install . Finally, check if Razer Synapse is running fresh and fine now.

2. Reinstall software

Reinstalling Razor Synapse is possibly the best and simplest way to solve Razer Synapse not working problem. Follow these steps to resolve the problem:

Step 1: in first, press and hold the Windows logo + R key to activate the dialog Run . Scribe ” appwiz. cpl ”On it and press Enter . I know will open the window of Programs and characteristics .

Step 2: Locate Razor Synapse and Razor core , right click on them and then click Uninstall .

Step 3: navigate to directories C: Razer Program Files (x86) and C: ProgramData Razer and remove all files present there. be sure that show files first and then remove them (click on Watch and check the box Hidden elements ).

Step 4: reboot your computer after deleting the files.

Step 5: Hold down the del key. Windows logo + R key to activate the dialog Run . Writes devmgmt.msc and press Enter . Device Manager it will open.

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Step 6: at Device administrator , locate all Razer devices and right click in them. Then select Uninstall device and remember to check the box Remove the driver software for this device while removing it.

Step 7: disconnect all Razer devices on the computer. Keep them disconnected for a few 5 minutes and then go back to plug them in . Windows will install your drivers automatically again.

Step 8: turn off the firewall and the software antivirus . Install the latest version of .NET Framework from here .

Step 9: download Razer Synapse from the official Web site and check if the problem is solved. However, Razer Synapse will also install automatically along with the drivers.

3. Update Windows

Updates are provided to improve overall system operation, performance, and security. The bugs are also fixed in the latest updates. Follow these steps to update Windows:

Step 1: First go to Control Panel and then to Security system .

Step 2: Now click on the section Windows updates .

Step 3: then click Search for updates and let Windows find e install updates (if available).


These were the 3 best and easiest how-to methods fix Razer Synapse not working or won’t open issue without any problem. If you applied the proper method correctly, you would be using the Razer Synapse and other Razer devices without any problems. One more way to get rid of Razer Synapse not working issue is disabling Razer Surround .

For any query, doubt or suggestion, feel free to comment in the section of Comments to continuation. I hope you found what you were looking for. Have a nice day, friends!

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