In some cases, especially after Windows 10 update, your Epson scanner stops working. Many customers report that the Epson scanner will not work with the latest Windows 10 update.
But every time you run into Epson scanner problem in Windows 10, even when you find that the printer can print but not scan to Epson printer with built-in scanner, it is urgent to fix Epson unresponsive scan problem from righ now.
How to fix Epson scanner not working in Windows 10?
As the Cannon scanner not working , this Epson scan error can be attributed to both Epson scanning software and Windows system. Specifically, you cannot scan with the scanner or printer due to incompatible Epson scanning software or problematic WIA settings of the scanner and printer related service.
That is why your Epson scanner does not work after Windows 10 update or updates, such as Epson Perfection V500, V550, V600.
Based on these cases, it is about time you tried very hard to get your Epson scanner to scan your computer so that it is not responding.
Solution 1: reinstall the Epson Scan utility in Windows 10
First of all, if your Epson scan is not working right after Windows 10 feature updates such as the Windows 10 update 1809 , there is a high probability that your Epson scanning program will not work well on the updated Windows 10.
In this way, to avoid incompatibility, you should also uninstall the incompatible Epson software and then reinstall a new one to see if the Epson scan cannot be fixed. Here, if you are using a USB cable to connect Epson scanner, before reinstalling Epson utility, you’d better turn off the scanner and disconnect the cables.
Now let’s start uninstalling and then reinstalling the Epson utility, which in most cases will remove Epson software that is not working properly in Windows 10.
1. Go to Beginning > Setting > Applications .
2 in Applications and Features , scroll down to find out and click Epson scan and then Uninstall it .
3. Then go to Epson Support and then search for your Epson product.
Here take the Epson V600 Photo scanner as an example. After clicking Look for , all available downloads will appear.
4. Then press downloads , select your Windows 10 version and then Download Epson Scanner Driver and Epson Scan Utility .
Here it is detected that this PC is in Windows 10 64-bit .
5. Install the downloaded Epson Scan Driver and Utility in Windows 10.
After reinstalling the Epson scanner, you can try to start your Epson scan and you will find that the Windows 10 Epson scanning software can respond and work fine.
You can make the most of it to scan documents, photos.
Solution 2: change the WIA service settings
Sometimes you noticed that Epson scan cannot communicate with scanner in Windows 10.
If it happens to you, you should consider if there are any problems with Windows 10, such as the Windows Image Acquisition Service (WIA). This WIA service provides Windows 10 scanners and cameras, so it can help to fix the response error of the printer and scanner, without exception that the Epson scanner does not connect.
Therefore, it is better to configure Windows Image Acquisition to start automatically in Windows 10 rather than in compatibility mode. As you can see, the Epson scanner will work as long as you need it regardless of the compatibility issue in Windows 10.
1. Right click on Epson scan on the Desktop and then open your Properties (edit) .
2 in Epson scan properties , in the tab Compatibility , uncheck the box Run this program in compatibility mode . Then press Apply Y Accept to save the changes.
At this point, you will have disabled the compatibility mode for the Epson scanner and it will not stop working inadvertently if you can continue to do the Epson scan automatically.
3. Press Windows + R to open the box Run and then write services.msc in the frame.
4. In Services , locate Windows Image Acquisition and right-click to go to your Properties (edit) .
5. In WIA Properties , discover the Start type and choose to set it as Automatic , and in Service status , start it .
6. Click Apply and in Accept to save the changes.
This time, Windows Image Acquisition will continue to work to ensure that your Epson scanner can function as usual.
To verify that, why not start Epson’s scan to see if it will start scanning again in Windows 10?
Solution 3: update the Epson scanner driver
In addition to the scanner and printer service, it is advisable to make sure that the scanner driver works well as well.
The reason why Epson scanning does not work may also be in the outdated Epson driver for Windows 10. So, you’d better update the Epson scanner driver to the latest version to make it compatible with Windows 10.
After that, Epson scan Windows 10 1803 not working may disappear from your sight.
You need to uninstall Windows 10 Epson scan driver in Device Manager and then update it on Epson’s official site.
1. Open Device Manager .
2 in Device Manager , expand Universal Serial Devices and click with the right click on Epson scanner driver for uninstall device .
Here, if you couldn’t find your Epson driver, you can locate it at Other devices As your Epson driver may be out of date or corrupted in Windows 10.
3. Go to Epson Support to download the latest Epson scanner driver for Windows 10.
4. Then install the Epson driver step by step with the instructions on the screen.
With the latest scanner driver, the unresponsive Epson scan can be fixed and you can start scanning as you wish.
For some users, to further remove the unavailable Epson scanner, it is also recommended update the scanner’s WIA driver in Device Manager.
Solution four: Check the Epson Scan connections
Also, it is understandable to check Epson scanning network connections in Windows 10 as it will not work if there is no network connection.
Before diving into this step, you need to make sure that you have connected your Epson scanner properly in Windows 10.
Here, if you are using a wired Epson scanner, connect it to your PC.
If you are using an Epson wireless scanner, make sure your wireless or Ethernet network works fine in Windows 10.
Now add Epson scan to Windows 10 network connection to use normally.
1. Write Epson scan in the search box, and then press Intro to go to the Epson scan settings .
2. Then, in the Epson scan settings, click Net and then press Add .
3. Find IP addresses for your Epson scan and then do click in Accept to save the IP address on the PC network.
The IP address will be added successfully.
Here, in case Epson scan does not start, error will appear again, you can enter an address when the above addresses do not appear. You can also give a name for your Epson scanner.
Normally, if you can make full use of the ways to fix Epson scanning software and Windows 10 system problems, then there is no doubt that Epson scanner problems will go away and you can use it to scan photos, documents, PDF, etc.